Positive First Impressions

Whether online, on the telephone, by e-mail or in person, successful businesses understand that success starts and continues with each contact with customers.

Our Customer Service The power of positive first impressions seminar provides the tools you need to teach participants expectations of each new contact, and how violating such expectations creates a cascading effect of everything else. It is why those in sales in marketing pay close attention to what happens the first 30 seconds of every encounter always! Impressions created the first 30 seconds are hard to undo.

The power of first impressions workshop empowers you with not just what to do the first 30 seconds, it provides tips, ideas and guide to recover from a first-30-seconds blunder, as well as tools to move forward, build relationships with your customers and enhance your organization’s reputation.

Think our program can help you? Call 713-834-4138, email us, or complete our online contact form for more information.?

Excellent for small business, non-profit organizations, church organizations, yes, CHURCH; government agencies, and more. This dynamic seminar is a must for front-line staff and everyone who communicates with prospects on behalf of your organization.

What to expect from the seminar: Tools for:

	Building instant and lasting rapport with clients of diverse culture
	Making your visitors feel important and appreciated.
	Experiencing fewer clients complaints
	Improving organizational reputation
	Building a reservoir of goodwill with the community
	Better Listening
	Understanding body language
	Dealing with irate customers or visitors
	More

Ask for this popular seminar by name.

For one-on-one sessions: By telephone, in person or e-mail, Call 713-834-4138 or email us

Group seminar: Request a stand-alone corporate seminar for your staff or for breakout session at your next conference.